Contact
How can we help?
Do you have any questions about our program after reading our documentation? Feel free to send us an email, our helpdesk is ready to assist you.
Send your question to helpdesk@laposta.nl. Please mention your account number (you can see this number on the left side of your screen when you are logged in, or at the top right if you are using Laposta on your mobile phone).
Extra service with a paid account
Do you have a subscription or have purchased more than 10,000 credits this year? Then you can also make use of our phone support. Our helpdesk is available on weekdays between 09:00 and 17:00 at 0575 - 57 32 16. Keep your account number handy.
Tip: if you use the voicemail function, you will receive instructions via email to continue working directly and/or we will call you back.
Of course, you can also email directly: helpdesk@laposta.nl.
Other contact details
Our email addresses
You can direct your questions about using Laposta to:
helpdesk@laposta.nl
For questions about subscriptions or email credits, you can contact:
verkoop@laposta.nl
For information about partnerships, you can contact:
partners@laposta.nl
For questions about invoices, you can contact:
debiteuren@laposta.nl
For questions about privacy, security, or the processing of personal data, you can contact:
compliance@laposta.nl
Visiting address
Laposta B.V.
Berkelkade 14-B
7201 JE ZUTPHEN
More information
VAT number: NL859101010B01
Chamber of Commerce: 72409681
Account number: NL18 INGB 0008 7462 83
BIC/SWIFT: INGBNL2A
Received spam?
We do our utmost to prevent our users from sending unsolicited emails. Unfortunately, it occasionally happens that a customer does not adhere to the rules.
Have you received spam through our system? Please forward your email to: abuse@laposta.nl
We will then check what is going on, and if spam is confirmed, we will make it clear to our customer that this is not acceptable. In the case of deliberate violations, the account will be closed.